Is there something that We as Doctors can do to decrease Vioence Against Doctors?

Is there something that We as Doctors can do to decrease Vioence Against Doctors?

According to a survey conducted by the Indian Medical Association in 2015, more than 75% of doctors across the country have faced violence in some form, at least once during their career. While it may be easy to pin blame on the perpetrators, to really solve the problem of violence against healthcare workers we must understand the factors leading to it. There are many steps that the lawmakers must take, and laws protecting healthcare workers require much improved execution than currently practised. But is there something we can do ourselves?

Here's some points that we think influence violence in the doctor-patient relationship and provides recommendations for each:

1. Emotion: Emotional vulnerability during illness often triggers frustration or aggression towards doctors, making communication difficult.

We could develop empathy through training, not take emotional reactions personally, and maintain professional detachment.

2. Lack of Understanding: A lack of understanding of medical conditions leads to unrealistic expectations and doubt about treatment decisions.

We could communicate clearly, manage expectations, and educate patients about their condition without overwhelming them with technicalities.

3. Finance: Financial stress can lead to resentment or violence as patients attribute cost issues to the doctor.

We could avoid discussing financial matters and delegate these to administrative staff to prevent blame.

4. Societal Opinion: Negative societal views on doctors breed suspicion and reluctance to trust medical advice.

We could build trust by explaining medical decisions transparently and ensuring clear communication.

5. Educational Status: Misunderstanding due to varied educational backgrounds can cause patients to question treatment, leading to dissatisfaction.

We could tailor communication to each patient’s education level, addressing misconceptions and ensuring clarity.

6. Political Factors: Political pressures and threats can cause undue stress on doctors, leading to aggression or attempts to manipulate medical decisions.

Hospitals could enforce strict security protocols to prevent political interference and ensure a safe environment.

7. Frustration Against the System: Patients often express frustrations with systemic issues through verbal or physical aggression toward doctors.

Hospitals could implement grievance redressal systems to address complaints, helping separate administrative issues from clinical care.

8. Judicial System: The slow judicial process can push agitated patients to act violently in search of quick justice.

We could recommend legal routes for unresolved issues, keeping interactions calm and professional, while gathering evidence to protect their position.

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